Shipping policy

Shipping Policy

Free standard shipping on all U.S. orders. No minimum.

Processing time: Orders are processed within 1–2 business days. You'll get a confirmation email with tracking as soon as your order ships.

Delivery time: Standard U.S. delivery typically arrives in 7–14 business days after processing. Express options are available at checkout for faster delivery.

Tracking: A tracking number is emailed to you when your order ships. It can take 2–3 days for tracking to show its first update.

International: We currently ship to select countries outside the U.S. Rates are calculated at checkout, and delivery times vary by destination. International customers are responsible for any customs duties or import taxes.

Wrong address? Email us at twinklehq01@gmail.com within 24 hours of ordering and we'll update it before it ships.

Order not arrived? If it's been more than 21 days, email twinklehq01@gmail.com and we'll track it down or refund you in full.

Questions: twinklehq01@gmail.com